Job Search - VAC-1119: Conference and Events Executive

Conference and Events Executive

Clubs & Associations, Rugby
Full Time
This job is no longer available

Our client, Northampton Saints, are seeking to hire a Conference and Events Executive to play a key role within the Northampton Saints Commercial team. The primary focus is to process and convert sales enquiries, proactively selling Franklin’s Gardens facilities, ensuring all sales administration is completed to increase and enhance revenues.


Main Responsibility:


Provide outstanding customer service


Process enquiries and proposals within business guidelines which provide best value options, whilst still maximising sales opportunities


Follow-up all enquiries and proposals within agreed timescales


Arrange and conduct customer site visits in order to close sales


Maintain accurate records of enquiries on booking systemWork collaboratively and develop a strong working relationship with the on-site Operations Team


Develop excellent venue and product knowledge


Be aware of competitor activities and industry trendsMeet sales targets and KPIs and review regularly with line manager


Contribute ideas for the Sales and Marketing plan


Maintain required sales pace


Provide sales support across other department functions


Attend all Club matchday’s and departmental events


Participate in Commercial and all staff meetings


Undertake such other duties as required which are consistent with the responsibilities of the post and the needs of the Club


Person Specifications:


At least 1 year’s experience within a hotel or similar venue


Computer literate


Be a self-motivated, sales and target driven person


Be able to prioritise and meet deadlines


Desire to exceed sales and revenue targets


Good administrative and organisational skills


Passionate about customer service


Willingness to work unsocial hours


Personal circumstances must allow the candidate to work extended hours on occasion during times of peak activity including evenings and weekends

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