Job Search - VAC-1119: Conference and Events Executive

Conference and Events Executive

:
VAC-1119
:
Clubs & Associations, Rugby
:
Competitive
:
Northampton
:
Full Time

Our client, Northampton Saints, are seeking to hire a Conference and Events Executive to play a key role within the Northampton Saints Commercial team. The primary focus is to process and convert sales enquiries, proactively selling Franklin’s Gardens facilities, ensuring all sales administration is completed to increase and enhance revenues.

 

Main Responsibility:

 

Provide outstanding customer service

 

Process enquiries and proposals within business guidelines which provide best value options, whilst still maximising sales opportunities

 

Follow-up all enquiries and proposals within agreed timescales

 

Arrange and conduct customer site visits in order to close sales

 

Maintain accurate records of enquiries on booking systemWork collaboratively and develop a strong working relationship with the on-site Operations Team

 

Develop excellent venue and product knowledge

 

Be aware of competitor activities and industry trendsMeet sales targets and KPIs and review regularly with line manager

 

Contribute ideas for the Sales and Marketing plan

 

Maintain required sales pace

 

Provide sales support across other department functions

 

Attend all Club matchday’s and departmental events

 

Participate in Commercial and all staff meetings

 

Undertake such other duties as required which are consistent with the responsibilities of the post and the needs of the Club

 

Person Specifications:

 

At least 1 year’s experience within a hotel or similar venue

 

Computer literate

 

Be a self-motivated, sales and target driven person

 

Be able to prioritise and meet deadlines

 

Desire to exceed sales and revenue targets

 

Good administrative and organisational skills

 

Passionate about customer service

 

Willingness to work unsocial hours

 

Personal circumstances must allow the candidate to work extended hours on occasion during times of peak activity including evenings and weekends

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