Established in 1901, the client's mission is to improve the personal and professional lives of its Members through its strategic principles of providing world class services, influencing and delivering through its Members and delivering exceptional prestige standards. Based at the client's National Headquarters, The Belfry, West Midlands the Executive Support Officer’s approach will reflect the high standards of The brand.
Representing the positive and professional profile of the Chief Executive, both internally and externally, key duties will include:
- Providing a positive, professional, high level first point of contact to the Chief Executive/the Executive Office ensuring all enquiries, correspondence and communication is appropriately and efficiently dealt with.
- Providing an extensive and high-level administration support for senior meetings (including Board Meetings) to include: scheduling dates; booking rooms and catering; compiling agendas; taking minutes; drafting action plans; arranging access, travel and accommodation for participants
- Preparing reports, presentations and other communications on behalf of and with the Chief Executive.
- Managing specific projects on behalf of the Executive Office some of which may be of a complex, sensitive or confidential nature.
- Comprehensive and detailed diary/calendar management to include the understanding of competing priorities and identification of critical and time specific tasks to ensure successful cross departmental delivery.
- Organising all travel arrangements and providing associated detailed travel information for the Chief Executive (nationally and internationally) to include assessment of risks, research and advice on cultural norms, etc.
The successful candidate will have excellent administration skills having extensive experience of providing pro-active first line support at the most senior level. Advanced communication and IT skills commensurate with the delivery of high-quality presentations, reports, minutes, letters and other correspondence is essential. Basic financial administration and some experience of monitoring budgets would be advantageous, whilst past experience in managing multiple projects/tasks to meet strict deadlines is essential.
Attention to detail, planning, prioritizing, good time management with excellent presentation skills are essential competencies to succeed in this role.
As well as having a flexible approach with a helpful disposition, the successful applicant will be able to demonstrate: discretion, diplomacy, professionalism and tact in their approach; the ability to remain calm whilst maintaining productivity when under pressure; the ability to be proactive whilst taking initiative and responsibility; an inclusive, supportive and collaborative approach.
In addition to a competitive salary, the Association is offering membership of the pension scheme and (after a qualifying period) membership of the private healthcare, company sick pay, group income protection and group life assurance schemes.
This is a permanent, full-time role working around the core hours of the business (9 am until 5 pm Monday to Friday). Commitment to working outside of these core hours however is essential to fulfil this role.