The client’s vision is to improve the personal and professional lives of its Members. To assist with delivering its core objectives, the client is seeking to recruit a Tournament Director based at it’s regional office in West Midlands. Reporting to the Regional Manager, the Tournament Director will be responsible for planning, developing and delivering the Regional Tournament schedule on a daily basis for Members throughout the Region, overseeing the administration, delivery and activation of events primarily within the Region but occasionally throughout the UK and internationally as required.
Principal duties include:-
- To act as an Ambassador of the organisation at all times, promoting key organisational messages and always presenting the Association, organisation's Members, Partners and Golf in a positive light.
- To support the Regional Manager in providing administration, management, promotion, scheduling and delivering all tournaments in the Region in line with organisation's standards, company policy and tournament policies.
- Conduct planning meetings and course inspections for each Tournament.
- Record and distribute meeting minutes and reports ensuring all tournaments are adequately planned and resourced to meet the standards and expectations of organisation's Members, host venues, amateur golfers and sponsors/partners.
- Prepare Local Rules and all relevant tournament paperwork in preparation for the event (eg scorecards, pin placements, conditions, posters etc including BlueGolf)
- To organise, administer and manage delivery on each Tournament day (ie registration, starting, recording, applying rulings and regulations, etc).
- Ensuring organisation's obligations relating to tournament sponsors/partners are achieved against contract. Collate and post results, conduct prize-giving and all relevant presentations.
- Manage all Press & PR as agreed for the Tournament, liaising with and co-ordinating the regional press officer or Media team as appropriate.
- Manage tournament support equipment.
- Deploy the required tournament staff to ensure organisation's and Customer Service standards are met and assuming responsibility for health and safety legislation, driving and working hours regulations.
- Occasional driving of the tournament vehicles to and from events as and when required.
- Responsible for the operation and maintenance of tournament management software (BlueGolf) and ensuring the accuracy of administrative and public facing information regarding tournaments.
- Support the Regional Manager in and office staff when not at Tournaments.
- Ensuring standard operating procedures are in place and followed for all tournament activity.
- Ensuring all events are adequately budgeted for then delivered within those pre-agreed budgets.
- Formulating accurate and relevant statistics relating to tournaments.
- Telephone and digital communications with Members, Golf Clubs and Sponsors.
- Play an active role in achieving Regional KPI’s designed to meet the organisation's strategy in terms of Member engagement, Financial targets, Benevolence & Welfare, Communication and realising commercial and playing opportunities)
As well as having an expert knowledge of the game and structure of golf the ideal candidate will be a competent, knowledgeable player, having passed PGA/R&A Rules exams. Areas of experience will include: database management, IT, administration, communication, customer care and staff management. Holding a basic first aid qualification and being able to spend time away from home is essential for the role.
The key competences to succeed in this role include: the ability to lead and manage a small team, work between departments of the organisation, flexible, organised, ability to plan and prioritise work against strict deadlines, customer/business focused whilst being a confident public speaker and decision maker, being highly motivated to continuously improve standards, giving attention to detail and understanding the profile, needs and demands of the business. As well as having a positive approach and attitude, the successful applicant will be able to demonstrate they are a good communicator (verbally and in writing), they are able to remain calm under pressure and able to make, give and follow instructions.
Whilst this is a permanent, full time role with the core hours of the business being 9 am to 5 pm Monday - Friday a large degree of working outside of these hours is expected with some weekend and bank holiday working. We are providing all employees with the opportunity to take part in our hybrid working trial from day one of employment which offers more flexibility in working hours and dependent on role requirements, the opportunity to spend up to 60% of the week working remotely.
In addition to a competitive salary, the Association is offering a company car and a range of non-contractual benefits, membership of the organisation's pension scheme and (after a qualifying period) membership of the private healthcare, group income protection and group life assurance schemes.